MILITARY HOODIE - CANYON
Free return within 30 days
We want you to love your purchase! If you're not completely satisfied, return your items within 7 days, and we'll cover the shipping costs.
Whether it's a size issue or a change of mind, our hassle-free return policy ensures a smooth and easy process. Simply follow the return instructions, and we'll make sure you're taken care of. Your satisfaction is our priority!
Hassle-Free Returns: Return your items within 7 days for an exchange or refund(store credit).
Free Return Shipping: No cost to you—return shipping is completely free.
Easy Return Process: Simply follow the easy steps to return or exchange your order.
Refunds Processed Quickly: Get your refund store credit promptly once we receive the returned item.
Shop with Confidence: We want you to love what you ordered—if not, returns are on us!
DREAM ISLAND – RETURNS & EXCHANGE POLICY
By using the Dream Island Exchanges Portal or placing an order, you agree to the terms of this policy. If you disagree, please refrain from transacting on dreamislandclo.com. Policies may be updated periodically, so please check before each use.
Eligibility & Timelines
- Returns/Exchanges must be requested within 7 days of delivery.
- Products must be unused, unwashed, and in original condition with all tags and packaging intact.
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Exchanges are allowed for:
- Size issues
- Damaged/defective items
- Missing parts
- If a size exchange isn’t possible due to stock unavailability, you will receive a gift card for the order value.
Pickup & Processing
- Once accepted, pickups happen within 24–48 hours.
- If pickup fails twice, customers must send the item to our warehouse.
- After quality check, exchanges take 7–10 working days.
- Refunds are in the form of credit notes/gift cards, valid for 6 months and only redeemable on dreamislandclo.com.
Conditions for Returns-
- No visible wear, perfume, stains, or damage
- Must be returned as a complete set (if bought as a set)
- No tampering or alteration unless defective
- We reserve the right to reject returns that don’t meet our conditions
Refunds & Cancellations
- All prepaid orders are final.
- COD orders can be canceled only before dispatch.
- Shipping charges are non-refundable.
- No monetary refunds. Refunds are in the form of Dream Island gift cards only.
Product Issues (Post-Purchase)
- For concerns like color bleeding, print cracks, or finishing flaws, notify us within 30 days of purchase.
- Issues reported after 30 days won’t be eligible for return or replacement.
Customer Support
Reach us at support@dreamislandclo.com (Mon–Fri, 11 AM – 5 PM).
All queries are addressed within 48 hours.
PLEASE NOTE: ALL SALES ARE FINAL ON DAY OF SALE. WE DO NOT ALLOW ANY EXCHANGES, RETURNS OR REFUNDS ONCE AN ORDER IS GENERATED. ORDERS WILL BE SHIPPED ON PRIORITY.
FAQ'S
THE BRAND
DREAM ISLAND is a contemporary expression of calm confidence, where imagination meets craftsmanship.
Born from a vision to create elevated everyday wear, Dream Island reimagines wardrobe staples through the lens of simplicity, emotion, and detail. Inspired by dreamers, creators, and the quiet power of self-expression, our pieces are made for those who move with intention.
From meticulously embroidered t-shirts to refined hoodies and outerwear, each garment is designed to feel like a second skin — timeless, versatile, and deeply personal. We craft with purpose: premium fabrics, thoughtful silhouettes, and subtle storytelling woven into every thread.
Dream Island is a state of mind. A place where comfort and clarity coexist, and every piece carries the spirit of those who dare to dream.